Terms of Service
Welcome to Faregoods. These Terms of Service govern your access to and use of , including all pages, content, product listings, cart functionality, promotions, and communications related to the Faregoods brand. By visiting the site, creating an account, subscribing to our list, adding products to your cart, or completing a purchase, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use the website or place an order.
Faregoods is an independent home decor brand focused on wind chimes and complementary household accents. Our products are intended for residential, garden, patio, balcony, porch, and indoor decorative use. They are not toys, climbing structures, professional musical instruments, safety devices, religious sacraments, or industrial products. Customers are responsible for choosing products suitable for their space, climate, and intended use.
Eligibility and accounts
You must be at least 18 years old, or have parental or legal guardian permission, to place an order on Faregoods. When you create an account or checkout as a guest, you agree to provide accurate name, email, shipping address, billing details, and contact information. You are responsible for maintaining the confidentiality of your account login. Any activity under your account is your responsibility unless you have notified us of unauthorized access.
Product information and descriptions
We strive to display our wind chimes and home decor accurately, including size, tube count, material, finish, sound description, hanging length, weight, and recommended placement. However, colors may appear slightly different across screens and devices. Natural materials, hand finished surfaces, and tuned metal components may have minor variation from product to product. These variations do not necessarily indicate a defect. Faregoods does not warrant that every wind chime will sound identical, because hand tuned and mass produced acoustic decor can have subtle tonal differences.
Pricing and payments
All prices on are listed in USD unless otherwise shown. Promotions, bundle discounts, subscriber coupons, and free shipping thresholds may change without notice. Applicable taxes, duties, and import fees are calculated at checkout where supported or charged separately by local authorities. By placing an order, you authorize Faregoods or its payment processor to charge the total amount shown at checkout. We reserve the right to refuse, cancel, or limit any order due to pricing errors, suspected fraud, unavailable stock, unsupported destination, or violation of these terms.
Orders, acceptance, and cancellation
Your order is an offer to purchase. Faregoods accepts the order when we confirm fulfillment, ship the item, or send an order confirmation email. We may cancel an order before shipment if the product is out of stock, the payment fails, the address cannot be verified, or the order appears fraudulent. If we cancel a paid order, we refund the amount using the original payment method. Order cancellation after shipment is handled under our Return Policy.
Use of products
Faregoods wind chimes are designed for decorative and ambient sound purposes. Hang them from sturdy hooks, beams, brackets, shepherd poles, pergolas, covered patios, fences, or ceiling mounts rated for the product weight. Do not hang wind chimes over walkways where falling parts could cause injury, over cribs or playpens, near open flames, or in locations where strong storms could turn them into projectiles. Outdoor use is best in covered or semi sheltered areas unless the product page states all weather rating. Inspect cords, chains, clappers, and top caps periodically. Replace worn hanging hardware immediately. Faregoods is not liable for damage or injury resulting from improper installation, neglect, modification, extreme weather, pet interference, or misuse.
Intellectual property
All text, logos, brand name Faregoods, product photography, copy, graphics, packaging artwork, blog content, and website layout belong to Faregoods or its licensors. You may view and print pages for personal, non commercial use. You may not reproduce, resell, scrape, mirror, copy, redistribute, train models on, or commercially exploit site content without written permission. Product photos may not be reused to sell identical or competing goods on other marketplaces.
User content and communications
If you submit reviews, photos, testimonials, blog comments, or support messages, you grant Faregoods a non exclusive, worldwide, royalty free license to use, display, edit, and republish that content for marketing and operational purposes. You represent that your content is truthful, lawful, and does not infringe third party rights. We may remove reviews that contain hate speech, obscenity, fake claims, competitor spam, or private information.
Promotions and subscriptions
By subscribing with your email, you agree to receive marketing messages, discounts, and product updates. You can unsubscribe at any time using the link in the footer of our emails. Sign up incentives such as 10 percent off the first purchase are subject to minimum spend, expiration date, and exclusion rules stated in the offer. We may withdraw promotions if technical abuse or coupon stacking is detected.
Limitation of liability
Faregoods products are sold as decorative home items. To the maximum extent permitted by law, Faregoods is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, order delays, color differences, tonal preferences, weather damage, shipping delays, or product misuse. Our total liability for any order shall not exceed the amount paid for that order. Nothing in these terms excludes liability that cannot be excluded under applicable .
Indemnification
You agree to indemnify and hold Faregoods harmless from claims, losses, disputes, fines, or costs arising from your misuse of the website, violation of these terms, infringement of third party rights, or unsafe installation of products purchased from us.
Modification of service
We may update, suspend, or discontinue parts of the site, product lines, prices, shipping rules, or promotions at any time. Continued use of the site after changes means you accept the updated terms. Material changes will be reflected on this page with prior versions available upon request.
Governing principles
Faregoods serves customers globally. Where local consumer laws grant mandatory rights, those rights apply despite any conflicting clause in these terms. Our goal is not to hide behind fine print but to set clear expectations so customers know what they buy, how it ships, how it can be returned, and how the brand operates.
Contact
Questions about these Terms of Service should be sent to customer@faregoods.com. Our team will respond during published customer care hours.
By shopping at , you acknowledge that you have read, understood, and agreed to these Terms of Service. Faregoods thanks you for supporting an independent home decor brand built around calm spaces, thoughtful gifting, and well made wind chimes.