Warranty Policy

1-Year Limited Warranty

Shop with confidence — your Automatic Windshield Sunshade is backed by a 1-Year Limited Warranty from Faregoods.

At Faregoods, we stand behind the quality of our products. Your Automatic Windshield Sunshade is covered against defects in materials and workmanship for 12 months from the date of delivery under normal, intended use.

What's Covered

During the warranty period, coverage includes eligible manufacturing defects affecting normal product operation, including:

  • Motor or retracting mechanism failure

  • Electrical or power-related manufacturing defects

  • Remote/control system malfunction

  • Structural defects caused by manufacturing

  • Other functional failures determined to be the result of defective materials or workmanship

What's Not Covered

This warranty does not cover damage resulting from:

  • Incorrect installation or improper use

  • Accidents, impact, misuse, abuse, or neglect

  • Unauthorized modification, disassembly, or repair

  • Damage caused by incompatible vehicle electrical systems or connections

  • Normal wear and tear or cosmetic damage that does not affect functionality

  • Damage caused by extreme conditions, external forces, or failure to follow product instructions

  • Incorrect vehicle information provided when ordering

How to Make a Warranty Claim

If you experience an issue within the warranty period, please contact the Faregoods Customer Support Team and provide:

1. Your order number

2. A brief description of the issue

3. Clear photos or a short video showing the problem

Email: customer@faregoods.com

Once your claim is reviewed and approved, we will provide an appropriate solution, which may include troubleshooting, replacement parts, repair, or product replacement, depending on the nature of the issue.

Our Commitment

At Faregoods, we want you to enjoy your windshield sunshade with confidence. If something isn't working as it should, our support team is here to help make it right.

12-Month Coverage · Dedicated Customer Support · Hassle-Free Warranty Assistance

This limited warranty is provided in addition to any rights you may have under applicable consumer protection laws and does not limit those rights.

 

Company Information

Brand Name: Faregoods

Company Location: Los Angeles, California, United States

Website: www.faregoods.com

Customer Support: customer@faregoods.com